Augmented Reality combined with Artificial Intelligence to reshape and optimize Field processes in logistics, for the resources to continue empowering their skills and enhance their productivity, while streamlining the debriefing process and the sharing of know-how.
Business challenge
Rail Cargo Carrier has been into cross-border rail transportation since 2006, giving a major contribution to the entire international logistics chain, by cooperating with the production units belonging to this group and based in Bulgaria, Germany, Croatia, Romania, Slovakia, Slovenia, Czechia and Hungary. Interaction among all involved parties is essential to ensure safety standards on cargo trains.
The goal for Rail Cargo Carrier is to enable its field operators, in charge of logistic tasks, to safely eliminate risks when carrying out routine inspections on cargo trains. This translates into collecting and processing multimedia information in the form of dynamic reports, as to cut down possible costs due to gaps in cargo quality standards.
Solution
To this purpose, Rail Cargo chose SPACE1, which combines Augmented Reality and Artificial Intelligence to implement reshaped and optimized Field processes. In this specific case, the product supplied by OverIT allows technicians to perform their inspections hands-free, ensuring the highest safety and production standards regardless of the working conditions, while supporting skill-development and simplifying the process for managing and sharing the know-how.
Benefits
Standardized inspection procedures based on preset checklists and digital workflow, for step-by-step support to inspectors in data collection.
Working under the highest safety standards and in any weather conditions thanks to Augmented Reality and a voice interaction device, for performing tasks in hands-free mode.
Real-time compilation of digital reports on field
Automated data acquisition through OCR readers
Background video recording of the inspection and automated saving with metadata tagging on cloud, to handle possible complaints and train new resources
Real-time remote support by experts
Contact:
Name: Francesco Benvenuto
Email Address: francesco.benvenuto@overit.it
Website URL: http://www.overit.it/en
